Agreed, separating personal and professional is hard. I guess I’m more optimistic about people’s ability to learn this new skill. Professional, civil, critical communication is something that should be viewed as a skill, something to be taught, learned, practiced, and perfected. Until we expect it, people aren’t going to make much progress on learning it.



Professor of programming + learning + design + justice at the University of Washington Information School. Trans; she/her. #BlackLivesMatter.

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