TurboTax is a great example of a product that works incredibly hard to teach itself.

Thanks for sharing.
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shc2444
Amy J. Ko
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1 min read·
Feb 26, 2019
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TurboTax is a great example of a product that works incredibly hard to teach itself. It’s also really clear just how complicated it can be, with the volume of help available.
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Written by Amy J. Ko10.2K Followers
·35 Following
Professor, University of Washington iSchool (she/her). Code, learning, design, justice. Trans, queer, parent, and lover of learning.
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